Abstract: Autonomic computing, a new deployment technology introduced by IBM a decade ago, to manage the ever increasing complexity of IT systems, has become a part of many large scale deployments today. A lot of inroads have been made by autonomic computing in the areas of networking, data centers, storage, and database management. But few attempts have been exercised in business applications such as ERP, SCM or CRM, and Online Retail. In this paper, we would like to dive deeper to extract and explain where the pioneering autonomic computing paradigm stands today and the varied opportunities and possibilities in this area. A simplistic architecture for deployment of autonomic business applications is introduced and illustrated in this paper. A sample implementation of different management modules from various areas is described in order to invigorate the readers. This should form the basis for a newer and nimbler start, and the ubiquitous application of AC concepts to enable business transformation. This paper represents a solid extension of the paper presented in World Congress on Information and Communication Technologies, 2012.
Keywords: Autonomic Computing Architecture; CRM; Service Oriented Architecture; Multi-Agent Architecture