Sentiment analysis, also called opinion mining, is a natural language processing task that identifies and classifies the emotional tone or polarity, positive, negative, or neutral, expressed in text such as product reviews, social media posts, or survey responses. Approaches range from lexicon-based methods that score text using predefined sentiment dictionaries, to supervised machine learning classifiers, to deep learning models including recurrent neural networks and transformer-based architectures such as BERT that capture context and sarcasm. Beyond simple polarity, aspect-based sentiment analysis identifies opinions about specific product or service features, while emotion detection extends the task to finer-grained states such as anger, joy, or frustration. Recent surveys find that large language models outperform smaller models in low-data, few-shot settings but still lag on tasks requiring structured sentiment understanding, motivating continued work on hybrid, fine-tuned approaches. Sentiment analysis supports brand monitoring, customer feedback analysis, and financial market sentiment prediction. As an open-access sentiment analysis journal, IJACSA publishes research evaluating sentiment models across languages, domains, and low-resource text corpora.
Published in International Journal of Advanced Computer Science and Applications (IJACSA)
· list last refreshed October 2026
Sentiment analysis is crucial for businesses to understand customer reviews and assess sentiment polarity. A hybrid technique combining VADER and Multinomial Logistic Regression was used to analyze customer sentiment in…
Sentiment analysis is crucial for deciphering customers’ enthusiasm, frustration, and the market mood within the banking sector. This importance arises from financial data’s specialized and sensitive nature, enabling a d…
In the era of Microblogging and the rapid growth of online platforms, an exponential rise is shown in the volume of data generated by internet users across various domains. Additionally, the creation of digital or textua…
e-Commerce today is a remarkable experience. However, finding and purchasing a right quality product based on numerous product reviews and manual rating in the e-commerce websites utilize much time among the consumers. T…
Since most businesses today are conducted online, it is crucial that each customer provide feedback on the various items offered. Evaluating online product sentiment and making suggestions using state-of-the-art machine…
In the current digital landscape, understanding sentiment in digital media is crucial for informed decision-making and content quality. The primary objective is to improve decision-making processes and enhance content qu…
One of the initiatives adopted by the Indonesian government to combat the development of COVID-19 in Indonesia is Community Activities Restrictions Enforcement. Many public opinions emerged, both for and against this pol…
Sentiment analysis, a subfield of Natural Language Processing, has garnered a great deal of attention within the research community. To date, numerous sentiment analysis approaches have been adopted and developed by rese…
The underrepresentation of the Indonesian language in the field of Natural Language Processing (NLP) can be attributed to several key factors, including the absence of annotated datasets, limited language resources, and…
Aspect-based Sentiment Analysis (ABSA) is a fine-grained form of SA that greatly benefits customers and the real world. ABSA of customer reviews has become a trendy topic because of the profuse information that is shared…