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Article Details

Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

Usability Study of Smart Phone Messaging for Elderly and Low-literate Users

Author 1: Rajibul Anam
Author 2: Abdelouahab Abid

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Digital Object Identifier (DOI) : 10.14569/IJACSA.2020.0110313

Article Published in International Journal of Advanced Computer Science and Applications(IJACSA), Volume 11 Issue 3, 2020.

  • Abstract and Keywords
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Abstract: Smartphones are electronic devices that people can carry around and install/add compatible third-party Apps to expend their functionality. Smartphones are mainly developed for calling and messaging purposes. All applications’ interfaces are designed for the current trends. Therefore, Senior Citizen and Low-literate users face difficulties to use smartphones due to the perceived complicated interface and functionality. This paper analyzes Senior Citizen and Low-literate user's requirements to read and write messages from users “memory load”, “navigation consistency”, “consistency and standard”, and “touch screen finger-based tapping” perspective. Then a framework based on “visual representation”, “navigation” and “miss click avoidance” is developed. A comparison between the proposed application and other messaging applications is provided. This research work focused on the Senior Citizen and Low-literate users to improve their user experience of the smartphone messaging application.

Keywords: Smartphone interface; smartphone messaging; visual color; adaptation

Rajibul Anam and Abdelouahab Abid, “Usability Study of Smart Phone Messaging for Elderly and Low-literate Users” International Journal of Advanced Computer Science and Applications(IJACSA), 11(3), 2020. http://dx.doi.org/10.14569/IJACSA.2020.0110313

@article{Anam2020,
title = {Usability Study of Smart Phone Messaging for Elderly and Low-literate Users},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2020.0110313},
url = {http://dx.doi.org/10.14569/IJACSA.2020.0110313},
year = {2020},
publisher = {The Science and Information Organization},
volume = {11},
number = {3},
author = {Rajibul Anam and Abdelouahab Abid}
}


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