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DOI: 10.14569/IJACSA.2013.040113
PDF

A Study of Influential Factors in the Adoption and Diffusion of B2C E-Commerce

Author 1: Rayed AlGhamdi
Author 2: Ann Nguyen
Author 3: Vicki Jones

International Journal of Advanced Computer Science and Applications(IJACSA), Volume 4 Issue 1, 2013.

  • Abstract and Keywords
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Abstract: This paper looks at the present standing of e-commerce in Saudi Arabia as well as the challenges and strengths of Business to Customers (B2C) electronic commerce. Many studies have been conducted around the world in order to gain a better understanding of the demands needs and effectiveness of online commerce. A study was undertaken to review the literature identifying the factors influencing the adoption and diffusion of B2C e-commerce. It found four distinct categories: businesses customers environmental and governmental support which must all be considered when creating an e-commerce infrastructure. A concept matrix was used to provide a comparison of important factors in different parts of the world. The study found that e-commerce in Saudi Arabia was lacking in Governmental support as well as relevant involvement by both customers and retailers.

Keywords: e-commerce;adoption; B2C; Saudi Arabia

Rayed AlGhamdi, Ann Nguyen and Vicki Jones. “A Study of Influential Factors in the Adoption and Diffusion of B2C E-Commerce”. International Journal of Advanced Computer Science and Applications (IJACSA) 4.1 (2013). http://dx.doi.org/10.14569/IJACSA.2013.040113

@article{AlGhamdi2013,
title = {A Study of Influential Factors in the Adoption and Diffusion of B2C E-Commerce},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2013.040113},
url = {http://dx.doi.org/10.14569/IJACSA.2013.040113},
year = {2013},
publisher = {The Science and Information Organization},
volume = {4},
number = {1},
author = {Rayed AlGhamdi and Ann Nguyen and Vicki Jones}
}



Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

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