Abstract: E-commerce services based on user geographic location have emerged as a particularly important segment of modern information services. In these user-intensive applications, quality of service is important and design methods are increasingly relying on software standards to achieve quality. In this paper, we propose an evaluation model for location based e-services that provide insights on how overall system quality can be strengthened via identifying the most important quality characteristics of specific user-system interactions facets. The model categorizes location based services into taxonomies of components / functions, which are further analyzed in interaction facets and significance levels. A further mapping to external qualitative sub-characteristics of the ISO9126 quality standard is used to formally decompose design quality into quality attributes. The view of software design through quality attributes is supported by a mathematical model, which calculates significance weights on service components, defined either by designers or by the end users. An experiment, where this method is used to assess functionality is presented.

Antonia Stefani, Bill Vassiliadis and Theofanis Efthimiades. “Location-based E-Commerce Services: (Re-) Designing using the ISO9126 Standard”. International Journal of Advanced Computer Science and Applications (IJACSA) 9.8 (2018). http://dx.doi.org/10.14569/IJACSA.2018.090805

@article{Stefani2018,
title = {Location-based E-Commerce Services: (Re-) Designing using the ISO9126 Standard},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2018.090805},
url = {http://dx.doi.org/10.14569/IJACSA.2018.090805},
year = {2018},
publisher = {The Science and Information Organization},
volume = {9},
number = {8},
author = {Antonia Stefani and Bill Vassiliadis and Theofanis Efthimiades}
}