Abstract: In healthcare management, all patients need to be looked after properly with the latest technology. Although treatment facilities of healthcare management are available wirelessly, many treatments are still pending and delayed because the number of patients is increasing. In this research, 2 problems are focused on they are the availability of treatment facilities and an efficient way of handling healthcare administration records. In healthcare management, e_Health applications focus on medical treatment and administration. However, these applications depend on the Information and Communication Technology (ICT) and Radio Frequency Identification (RFID) systems. Using IoT based 5G and the latest technologies, this research provides an efficient method to solve these problems. In this method, ICT based on 5G networks and IoT based 5G are the major components which include efficient management protocols for treating the patients and elders through the appropriate e_Health applications. Although some patients and older adults visit healthcare homes or hospitals regularly, they never become satisfied people because they always expect better services. Some healthcare management treats these people as customers and maintains customer relationship. Improving the accuracy and quality of healthcare services and customers’ satisfaction depends on Customer Relationship Management (CRM) through evolving technologies. As results, ICT based on RFID and other latest technologies enhances the quality of e_Health application and healthcare services with the satisfaction of CRM values. Despite the profits and benefits, these enhancements are the conclusions of the healthcare service and management.

Vijey Thayananthan, “Healthcare Management using ICT and IoT based 5G” International Journal of Advanced Computer Science and Applications(IJACSA), 10(4), 2019. http://dx.doi.org/10.14569/IJACSA.2019.0100437

@article{Thayananthan2019,
title = {Healthcare Management using ICT and IoT based 5G},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2019.0100437},
url = {http://dx.doi.org/10.14569/IJACSA.2019.0100437},
year = {2019},
publisher = {The Science and Information Organization},
volume = {10},
number = {4},
author = {Vijey Thayananthan}
}