A Readiness Evaluation of Applying e-Government in the Society: Shall Citizens begin to Use it?

As people are in the era of the web, most of the society is using networks in their daily task, governments had found, it is crucial to build an electronic entity that was named e-government, to make transactions easier for citizens, and to make government nearer to society. The objective of this study is to assess the extent of e-government application on different countries, particular in Jordan; in addition, several experiences were displayed in this study. The examination was qualitative through interviewing governmental employees for extracting results based on their answers, focusing on the continuity of using e-government by users as a dependent variable. The conclusion was that the policies are trending to build their e-government entity, and to make it available for citizens to use. Further, this study recommends the government to concentrate on the path of building individuals’ trust as well as using social influence to reinforce the idea of e-government service and evolve its usage.

@article{Khrais2019,
  title     = {A Readiness Evaluation of Applying e-Government in the Society: Shall Citizens begin to Use it?},
  journal   = {International Journal of Advanced Computer Science and Applications},
  volume    = {10},
  number    = {9},
  year      = {2019},
  publisher = {The Science and Information Organization},
  author    = {Laith T Khrais and Yara M. Abdelwahed and Mohammad Awni Mahmoud},
  doi       = {10.14569/IJACSA.2019.0100909},
  url       = {https://doi.org/10.14569/IJACSA.2019.0100909}
}