The Science and Information (SAI) Organization
  • Home
  • About Us
  • Journals
  • Conferences
  • Contact Us

Publication Links

  • IJACSA
  • Author Guidelines
  • Publication Policies
  • Digital Archiving Policy
  • Promote your Publication
  • Metadata Harvesting (OAI2)

IJACSA

  • About the Journal
  • Call for Papers
  • Editorial Board
  • Author Guidelines
  • Submit your Paper
  • Current Issue
  • Archives
  • Indexing
  • Fees/ APC
  • Reviewers
  • Apply as a Reviewer

IJARAI

  • About the Journal
  • Archives
  • Indexing & Archiving

Special Issues

  • Home
  • Archives
  • Proposals
  • Guest Editors
  • SUSAI-EE 2025
  • ICONS-BA 2025
  • IoT-BLOCK 2025

Future of Information and Communication Conference (FICC)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Computing Conference

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Intelligent Systems Conference (IntelliSys)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Future Technologies Conference (FTC)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact
  • Home
  • Call for Papers
  • Editorial Board
  • Guidelines
  • Submit
  • Current Issue
  • Archives
  • Indexing
  • Fees
  • Reviewers
  • Subscribe

DOI: 10.14569/IJACSA.2020.0111221
PDF

Exploring UX Maturity in Software Development Environments in Saudi Arabia

Author 1: Obead Alhadreti

International Journal of Advanced Computer Science and Applications(IJACSA), Volume 11 Issue 12, 2020.

  • Abstract and Keywords
  • How to Cite this Article
  • {} BibTeX Source

Abstract: User experience (UX) design is becoming increasingly crucial for developing successful software today. It can determine whether or not users stay engaged with a product or service. It is, therefore, important that organizations have their users in mind when developing software and that there is a maturity for UX work. However, there are still organizations which do not value UX highly and where UX maturity is low. This paper reported the results of a survey of 75 practitioners working in software-development environments in Saudi Arabia. The survey was conducted in July 2020 and aimed to explore practitioners' perceptions of UX maturity, UX significance, and the challenges that face UX process in software development environments. The results show a higher than expected perception of organizational UX maturity amongst the practitioners surveyed, with the majority considering their organizations to be at an "Integrated phase". The degree of awareness of UX value was also found higher than anticipated. Furthermore, the study reveals important information about the most used UX methods as task analysis, prototyping, and heuristic evaluation. It also shows that UX assessment and user involvement being considered during different stages of product development, particularly in the prototyping phase. The major challenges that face UX process were found to be the need to improve UX consistency and the ability of teams and departments to collaborate.

Keywords: User experience; UX maturity; Saudi Arabia

Obead Alhadreti, “Exploring UX Maturity in Software Development Environments in Saudi Arabia” International Journal of Advanced Computer Science and Applications(IJACSA), 11(12), 2020. http://dx.doi.org/10.14569/IJACSA.2020.0111221

@article{Alhadreti2020,
title = {Exploring UX Maturity in Software Development Environments in Saudi Arabia},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2020.0111221},
url = {http://dx.doi.org/10.14569/IJACSA.2020.0111221},
year = {2020},
publisher = {The Science and Information Organization},
volume = {11},
number = {12},
author = {Obead Alhadreti}
}



Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

IJACSA

Upcoming Conferences

IntelliSys 2025

28-29 August 2025

  • Amsterdam, The Netherlands

Future Technologies Conference 2025

6-7 November 2025

  • Munich, Germany

Healthcare Conference 2026

21-22 May 2026

  • Amsterdam, The Netherlands

Computing Conference 2026

9-10 July 2026

  • London, United Kingdom

IntelliSys 2026

3-4 September 2026

  • Amsterdam, The Netherlands

Computer Vision Conference 2026

15-16 October 2026

  • Berlin, Germany
The Science and Information (SAI) Organization
BACK TO TOP

Computer Science Journal

  • About the Journal
  • Call for Papers
  • Submit Paper
  • Indexing

Our Conferences

  • Computing Conference
  • Intelligent Systems Conference
  • Future Technologies Conference
  • Communication Conference

Help & Support

  • Contact Us
  • About Us
  • Terms and Conditions
  • Privacy Policy

© The Science and Information (SAI) Organization Limited. All rights reserved. Registered in England and Wales. Company Number 8933205. thesai.org