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DOI: 10.14569/IJACSA.2020.0111261
PDF

Digital Transformation in Higher Education: A Framework for Maturity Assessment

Author 1: Adam Marks
Author 2: Maytha AL-Ali
Author 3: Reem Atassi
Author 4: Abedallah Zaid Abualkishik
Author 5: Yacine Rezgu

International Journal of Advanced Computer Science and Applications(IJACSA), Volume 11 Issue 12, 2020.

  • Abstract and Keywords
  • How to Cite this Article
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Abstract: Literature in digital transformation maturity is scarce. Digital transformation in higher education, especially after COVID-19 is seen as inevitable. This research explores digital transformation maturity and challenges within Higher Education. The significance of this study stems from the role digital transformation plays in today’s knowledge economy. This study proposes a new framework based on Deloitte’s 2019 digital transformation assessment framework with Petkovic 2014 mega and major higher education process mapping. The study triangulates the findings of multiple research instruments, including survey, interviews, case study, and direct observation. The research findings show a significant variance between the respondents’ perception of digital transformations maturity levels, and the core requirements of digital transformation maturity. The findings also show the lack of holistic vision, digital transformation competency, and data structure and processing as the leading challenges of digital transformation.

Keywords: Digital transformation; higher education; COVID-19

Adam Marks, Maytha AL-Ali, Reem Atassi, Abedallah Zaid Abualkishik and Yacine Rezgu, “Digital Transformation in Higher Education: A Framework for Maturity Assessment” International Journal of Advanced Computer Science and Applications(IJACSA), 11(12), 2020. http://dx.doi.org/10.14569/IJACSA.2020.0111261

@article{Marks2020,
title = {Digital Transformation in Higher Education: A Framework for Maturity Assessment},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2020.0111261},
url = {http://dx.doi.org/10.14569/IJACSA.2020.0111261},
year = {2020},
publisher = {The Science and Information Organization},
volume = {11},
number = {12},
author = {Adam Marks and Maytha AL-Ali and Reem Atassi and Abedallah Zaid Abualkishik and Yacine Rezgu}
}



Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

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