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DOI: 10.14569/IJACSA.2020.0110813
PDF

Blockchain-based Global Travel Review Framework

Author 1: Tanakorn Karode
Author 2: Warodom Werapun
Author 3: Tanwa Arpornthip

International Journal of Advanced Computer Science and Applications(IJACSA), Volume 11 Issue 8, 2020.

  • Abstract and Keywords
  • How to Cite this Article
  • {} BibTeX Source

Abstract: An online review system is an important part of almost every e-commerce platform, especially a tourism e-commerce. However, various problems exist in the current online review systems. The review content is stored in a centralized database of each individual platform. Each platform differs in review management methods. In some cases, the review score of the same product disagrees across different platforms. Moreover, a centralized system has low transparency because it is difficult to trace individual actions within the system. As a result, some users are skeptical of the reliability of online reviews in centralized systems. This work proposes a global travel review framework based-on the blockchain technology. The incorporation of blockchain helps improve an online review system. The best practices for online review management from popular platforms, and the guidelines from trusted sources are used to develop the new system. The use of blockchain improves an online review system through its unique features of high transparency, security, and reliability. Additionally, the proposed framework relies on a community-driven environment. The accessibility level of users is controlled by using the smart contract. There is no single authoritative owner of the system. All participants in the system can exert controls on the system equally. This work illustrates the details of a blockchain-based global travel review framework. The advantages and disadvantages of such a system are discussed. The proposed framework can be easily integrated with any existing platforms since it can be accessed publicly.

Keywords: Consumer online review; traveling; blockchain; smart contract

Tanakorn Karode, Warodom Werapun and Tanwa Arpornthip, “Blockchain-based Global Travel Review Framework” International Journal of Advanced Computer Science and Applications(IJACSA), 11(8), 2020. http://dx.doi.org/10.14569/IJACSA.2020.0110813

@article{Karode2020,
title = {Blockchain-based Global Travel Review Framework},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2020.0110813},
url = {http://dx.doi.org/10.14569/IJACSA.2020.0110813},
year = {2020},
publisher = {The Science and Information Organization},
volume = {11},
number = {8},
author = {Tanakorn Karode and Warodom Werapun and Tanwa Arpornthip}
}



Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

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