Analyzing User Involvement Practice: A Case Study

Engaging users in software development is recognized as effective in furthering the likelihood of product efficacy and a successful project, together with user contentment. Furthermore, user involvement is potentially applicable to numerous organizational contexts that can incorporate a focused user-centered group. This research analyzes the findings of a case study carried out to assess the user involvement situation within a business specializing in innovative software for general consumers, service providers, and enterprises. This company has now formed a user experience group that is devoted to applying user-centered approaches for the overall development of the organizational structure. General feedback was confirmed as the most typical means of gaining user insight, with the level of user involvement in focused development falling short. Nevertheless, the study led to recognition that a firm plan for drawing users into development processes is necessary moving forward.

@article{Alzayed2021,
  title     = {Analyzing User Involvement Practice: A Case Study},
  journal   = {International Journal of Advanced Computer Science and Applications},
  volume    = {12},
  number    = {10},
  year      = {2021},
  publisher = {The Science and Information Organization},
  author    = {Asaad Alzayed and Abdulwahed Khalfan},
  doi       = {10.14569/IJACSA.2021.0121009},
  url       = {https://doi.org/10.14569/IJACSA.2021.0121009}
}