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Article Details

Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

Examining User Experience of Moodle e-Learning System

Author 1: Layla Hasan

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Digital Object Identifier (DOI) : 10.14569/IJACSA.2021.0121141

Article Published in International Journal of Advanced Computer Science and Applications(IJACSA), Volume 12 Issue 11, 2021.

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Abstract: This research investigates the user experience (UX) of the Moodle e-learning system employed at one university in Malaysia from students’ perspectives. Comprehensive user experience (UX) criteria were suggested, which was adopted from two reliable criteria, to evaluate the user experience (UX) of the e-learning system. The suggested comprehensive user experience (UX) criteria consist of 8 categories and 29 corresponding sub-categories; these can be used to evaluate teaching and learning, usability, and hedonic aspects of an e-learning system. Semi-structured interviews and questionnaires were employed based on the suggested user experience (UX) criteria to collect qualitative and quantitative data regarding users’ experience (UX) of the tested e-learning system. The results showed that the e-learning system had positive user experience (UX) in general from the students’ perspectives. The results also showed that the students were satisfied with most of the metrics related to teaching and learning, usability and hedonic. However, the students identified some challenges they faced while interacting with the e-learning system which could be improved in order to improve their user experience (UX) and gain more benefits from a good user experience (UX) e-learning system.

Keywords: User Experience (UX); e-learning system; Moodle; usability; learning management system

Layla Hasan, “Examining User Experience of Moodle e-Learning System” International Journal of Advanced Computer Science and Applications(IJACSA), 12(11), 2021. http://dx.doi.org/10.14569/IJACSA.2021.0121141

@article{Hasan2021,
title = {Examining User Experience of Moodle e-Learning System},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2021.0121141},
url = {http://dx.doi.org/10.14569/IJACSA.2021.0121141},
year = {2021},
publisher = {The Science and Information Organization},
volume = {12},
number = {11},
author = {Layla Hasan}
}


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