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DOI: 10.14569/IJACSA.2021.0120451
PDF

Private LTE Network Service Management Model, based on Agile Methodologies, for Big Mining Companies

Author 1: José Valdivia-Bedregal
Author 2: Norka Bedregal-Alpaca
Author 3: Elisa Castañeda-Huaman

International Journal of Advanced Computer Science and Applications(IJACSA), Volume 12 Issue 4, 2021.

  • Abstract and Keywords
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Abstract: Information technology (IT) services must generate added value for any business, either by enhancing its processes, automating its activities, or managing its resources. Using Long Term Evolution (LTE) Networks, IoT solutions and devices are able to be deployed in order to prevent safety incidents and or to online monitor performance and maintenance indicators produced by field equipment. Under the same context, implementing a private LTE network Service Management Model becomes a basic need for any company. Proposed Service Management model must be flexible enough to changes in order to accomplish high productivity demands like the ones that a Big Mining Company requires. Proposed model is based on Information Technology Infrastructure Library (ITIL) as the best known, disseminated and proven framework; additionally, it uses well known agile methodologies such as Scrum and DevOps. Along with the deployment for each of the proposed stages, a visual scheme is generated which, when it comes to a conclusion at the final stage, allows to visualize model interactions in its entirety. In addition to describing the expected results, model validation has been accomplished by an expert panel judgment under the developed topic. As a conclusion, proposed model involves a holistic approach, that is, a comprehensive approach that addresses various aspects of service management supported by a private LTE platform.

Keywords: IT service management; agile methodology; ITIL; expert judgment; LTE network

José Valdivia-Bedregal, Norka Bedregal-Alpaca and Elisa Castañeda-Huaman, “Private LTE Network Service Management Model, based on Agile Methodologies, for Big Mining Companies” International Journal of Advanced Computer Science and Applications(IJACSA), 12(4), 2021. http://dx.doi.org/10.14569/IJACSA.2021.0120451

@article{Valdivia-Bedregal2021,
title = {Private LTE Network Service Management Model, based on Agile Methodologies, for Big Mining Companies},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2021.0120451},
url = {http://dx.doi.org/10.14569/IJACSA.2021.0120451},
year = {2021},
publisher = {The Science and Information Organization},
volume = {12},
number = {4},
author = {José Valdivia-Bedregal and Norka Bedregal-Alpaca and Elisa Castañeda-Huaman}
}



Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

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