The Science and Information (SAI) Organization
  • Home
  • About Us
  • Journals
  • Conferences
  • Contact Us

Publication Links

  • IJACSA
  • Author Guidelines
  • Publication Policies
  • Digital Archiving Policy
  • Promote your Publication
  • Metadata Harvesting (OAI2)

IJACSA

  • About the Journal
  • Call for Papers
  • Editorial Board
  • Author Guidelines
  • Submit your Paper
  • Current Issue
  • Archives
  • Indexing
  • Fees/ APC
  • Reviewers
  • Apply as a Reviewer

IJARAI

  • About the Journal
  • Archives
  • Indexing & Archiving

Special Issues

  • Home
  • Archives
  • Proposals
  • Guest Editors
  • SUSAI-EE 2025
  • ICONS-BA 2025
  • IoT-BLOCK 2025

Future of Information and Communication Conference (FICC)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Computing Conference

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Intelligent Systems Conference (IntelliSys)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Future Technologies Conference (FTC)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact
  • Home
  • Call for Papers
  • Editorial Board
  • Guidelines
  • Submit
  • Current Issue
  • Archives
  • Indexing
  • Fees
  • Reviewers
  • Subscribe

DOI: 10.14569/IJACSA.2022.01304113
PDF

Chatbots for the Detection of Covid-19: A Systematic Review of the Literature

Author 1: Antony Albites-Tapia
Author 2: Javier Gamboa-Cruzado
Author 3: Junior Almeyda-Ortiz
Author 4: Alberto Moreno Lázaro

International Journal of Advanced Computer Science and Applications(IJACSA), Volume 13 Issue 4, 2022.

  • Abstract and Keywords
  • How to Cite this Article
  • {} BibTeX Source

Abstract: At present, the development of chatbots is one of the key activities for the diagnosis of Covid-19. The aim is to understand how these chatbots operate in the health area to make a respective diagnosis. The purpose of the research is to determine the state of the art on the use of chatbots and its impact on Covid-19 diagnosis during the last 2 years. The data sources that have been consulted are IEEE Xplore, Taylor & Francis Online, ProQuest, World Wide Science, Science Direct, Microsoft Academic, Google Scholar, ACM Digital Library, Wiley Online Library, and ETHzurich. The search strategy identified 5701 papers, of which 101 papers were selected through 8 selection criteria and 7 quality assessments. This review presents discussions regarding the methodologies used for chatbot development, i.e., what are the purposes and impact of using chatbots for Covid-19 diagnosis. In addition, this is presents the results of how important the development and implementation of chatbots are in the area of health in the face of this pandemic.

Keywords: Covid-19 diagnosis; chatbot; NLP; digital assistants; health; systematic review

Antony Albites-Tapia, Javier Gamboa-Cruzado, Junior Almeyda-Ortiz and Alberto Moreno Lázaro, “Chatbots for the Detection of Covid-19: A Systematic Review of the Literature” International Journal of Advanced Computer Science and Applications(IJACSA), 13(4), 2022. http://dx.doi.org/10.14569/IJACSA.2022.01304113

@article{Albites-Tapia2022,
title = {Chatbots for the Detection of Covid-19: A Systematic Review of the Literature},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2022.01304113},
url = {http://dx.doi.org/10.14569/IJACSA.2022.01304113},
year = {2022},
publisher = {The Science and Information Organization},
volume = {13},
number = {4},
author = {Antony Albites-Tapia and Javier Gamboa-Cruzado and Junior Almeyda-Ortiz and Alberto Moreno Lázaro}
}



Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

IJACSA

Upcoming Conferences

IntelliSys 2025

28-29 August 2025

  • Amsterdam, The Netherlands

Future Technologies Conference 2025

6-7 November 2025

  • Munich, Germany

Healthcare Conference 2026

21-22 May 2026

  • Amsterdam, The Netherlands

Computing Conference 2026

9-10 July 2026

  • London, United Kingdom

IntelliSys 2026

3-4 September 2026

  • Amsterdam, The Netherlands

Computer Vision Conference 2026

15-16 October 2026

  • Berlin, Germany
The Science and Information (SAI) Organization
BACK TO TOP

Computer Science Journal

  • About the Journal
  • Call for Papers
  • Submit Paper
  • Indexing

Our Conferences

  • Computing Conference
  • Intelligent Systems Conference
  • Future Technologies Conference
  • Communication Conference

Help & Support

  • Contact Us
  • About Us
  • Terms and Conditions
  • Privacy Policy

© The Science and Information (SAI) Organization Limited. All rights reserved. Registered in England and Wales. Company Number 8933205. thesai.org