Towards Employee Perceived Satisfaction in using Citrix Workspace Technology

In view of increasing use of technologies and their impacts in businesses, companies are now using technology to accelerate business processes. However, some companies are still failing to achieve the desired promising results by using technology. Technology in any company succeeds only when the people working in the company accept the technology wholeheartedly and show diligence in learning and using it. In this research we have evaluated the perceptions about a technology called Citrix Workspace in a Saudi company to see whether workers are satisfied with this technology and how they find its usefulness at work. A theoretical framework Technology Acceptance Model (TAM) has been used in this research to study different variables. The data collected by employees within the organization has been analyzed in order to determine level of satisfaction with the technology and to know factors that keep the workers away from remote use of the technology. These results also help managers decide how Citrix Workspace technology or other such technologies can be used in remote sites of the company.

@article{Fehaidi2022,
  title     = {Towards Employee Perceived Satisfaction in using Citrix Workspace Technology},
  journal   = {International Journal of Advanced Computer Science and Applications},
  volume    = {13},
  number    = {4},
  year      = {2022},
  publisher = {The Science and Information Organization},
  author    = {Bandar Ali Al Fehaidi and Muhammad Asif Khan},
  doi       = {10.14569/IJACSA.2022.0130423},
  url       = {https://doi.org/10.14569/IJACSA.2022.0130423}
}