Balancing Technological Advances with User Needs: User-centered Principles for AI-Driven Smart City Healthcare Monitoring

In recent years, the integration of artificial intelligence (AI) technologies has greatly benefited smart city healthcare, meeting the growing demand for affordable, efficient, and real-time healthcare services. Patient monitoring is one area where artificial intelligence has shown great promise. Improved health outcomes have been made possible by the advancement of AI-based monitoring systems, which enable more personalized and continuous patient monitoring. However, to fully maximize the benefits of these systems, a user-centered approach is essential, which prioritizes patients' needs and experiences while ensuring their privacy and autonomy are respected. This study focuses on the application of user-centered design principles in the development and deployment of AI-driven monitoring systems in smart city healthcare. Addressing the challenges and opportunities of AI-driven monitoring systems, the article considers issues such as privacy and security concerns, data accuracy, and user acceptance. Finally, some possible future directions to the challenges are suggested. A user-centered approach to AI monitoring systems is recommended for healthcare providers to enhance patient experience in smart city healthcare.

@article{Hassan2023,
  title     = {Balancing Technological Advances with User Needs: User-centered Principles for AI-Driven Smart City Healthcare Monitoring},
  journal   = {International Journal of Advanced Computer Science and Applications},
  volume    = {14},
  number    = {3},
  year      = {2023},
  publisher = {The Science and Information Organization},
  author    = {Ali H. Hassan and Riza bin Sulaiman and Mansoor A. Abdulgabber and Hasan Kahtan},
  doi       = {10.14569/IJACSA.2023.0140341},
  url       = {https://doi.org/10.14569/IJACSA.2023.0140341}
}