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The Science and Information (SAI) Organization publishes open-access peer-reviewed journals in computer science and artificial intelligence.

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Research Article | Open Access |

Software Design Aimed at Proper Order Management in SMEs

Author 1: Linett Velasquez Jimenez Author 2: Herbert Grados Espinoza Author 3: Santiago Rubiños Jimenez Author 4: Juan Grados Gamarra Author 5: Claudia Marrujo-Ingunza
International Journal of Advanced Computer Science and Applications (IJACSA) · Vol. 15, No. 12 · Published 2024

DOI: https://doi.org/10.14569/IJACSA.2024.0151209

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Abstract

The design and evaluation of an order management software oriented to SMEs in Lima is presented. Using Design Thinking, a prototype was developed focusing on Usability, Design and User Satisfaction. Through a Likert scale survey of 308 SME employees, perceptions on operational efficiency and user experience were measured. The results show high acceptance and highlight the intuitiveness of the system. However, areas such as loading speed and e-commerce functionalities require future improvements. This study establishes a framework for similar technological tools in commercial sectors.

Keywords

Design thinking SMEs order management software design usability user perception

How to Cite this Article

Jimenez, L. V., Espinoza, H. G., Jimenez, S. R., Gamarra, J. G., & Marrujo-Ingunza, C. (2024). Software Design Aimed at Proper Order Management in SMEs. International Journal of Advanced Computer Science and Applications, 15(12). https://doi.org/10.14569/IJACSA.2024.0151209

Jimenez, Linett Velasquez, et al.. "Software Design Aimed at Proper Order Management in SMEs." International Journal of Advanced Computer Science and Applications, vol. 15, no. 12, 2024, https://doi.org/10.14569/IJACSA.2024.0151209.

@article{Jimenez2024,
  title     = {Software Design Aimed at Proper Order Management in SMEs},
  journal   = {International Journal of Advanced Computer Science and Applications},
  volume    = {15},
  number    = {12},
  year      = {2024},
  publisher = {The Science and Information Organization},
  author    = {Linett Velasquez Jimenez and Herbert Grados Espinoza and Santiago Rubiños Jimenez and Juan Grados Gamarra and Claudia Marrujo-Ingunza},
  doi       = {10.14569/IJACSA.2024.0151209},
  url       = {https://doi.org/10.14569/IJACSA.2024.0151209}
}

Open Access — licensed under a Creative Commons Attribution 4.0 International License. Unrestricted use, distribution, and reproduction in any medium, even commercially, as long as the original work is properly cited.

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