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DOI: 10.14569/IJACSA.2024.0150263
PDF

Toward Enhanced Customer Transaction Insights: An Apriori Algorithm-based Analysis of Sales Patterns at University Industrial Corporation

Author 1: Alex Alfredo Huaman Llanos
Author 2: Lenin Quiñones Huatangari
Author 3: Jeimis Royler Yalta Meza
Author 4: Alexander Huaman Monteza
Author 5: Orestes Daniel Adrianzen Guerrero
Author 6: John Smith Rodriguez Estacio

International Journal of Advanced Computer Science and Applications(IJACSA), Volume 15 Issue 2, 2024.

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Abstract: The University Industrial Corporation (CIU) at the National University of Jaen offers a range of consumable products, encompassing nectar, water, coffee, chocolate, and chocoteja. However, its sales transactions function without a systematic analysis. To address this, the study gathered and analyzed sales data from March to November 2023, aiming to identify and delineate associations among frequently co-purchased products, revealing underlying interdependencies and associations. Employing text mining methodologies, this study preprocessed and analyzed 1542 sales records using the Apriori algorithm, culminating in the extraction of 17 association rules. Among these rules, three standout associations were uncovered: the purchase of chocolate, chocoteja and water suggests a purchase of nectar; chocolate, nectar and water acquisitions correlate with chocoteja purchases; lastly chocolate and nectar purchases are associated with chocoteja acquisitions. These findings provide insights to augment potential production adjustments within the CIU, enabling the leveraging of established associations to boost sales and revenue. Moreover, the identified rules serve as a cornerstone for decision-makers, actionable guidance for stakeholders, enabling the identification of co-purchased products, fostering informed production planning, fine-tuning marketing strategies for customer relationship management (CRM), and enhancing CIU's market competitiveness and profitability.

Keywords: Apriori algorithm; association rules; Customer Relationship Management (CRM); decision making; text mining

Alex Alfredo Huaman Llanos, Lenin Quiñones Huatangari, Jeimis Royler Yalta Meza, Alexander Huaman Monteza, Orestes Daniel Adrianzen Guerrero and John Smith Rodriguez Estacio, “Toward Enhanced Customer Transaction Insights: An Apriori Algorithm-based Analysis of Sales Patterns at University Industrial Corporation” International Journal of Advanced Computer Science and Applications(IJACSA), 15(2), 2024. http://dx.doi.org/10.14569/IJACSA.2024.0150263

@article{Llanos2024,
title = {Toward Enhanced Customer Transaction Insights: An Apriori Algorithm-based Analysis of Sales Patterns at University Industrial Corporation},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2024.0150263},
url = {http://dx.doi.org/10.14569/IJACSA.2024.0150263},
year = {2024},
publisher = {The Science and Information Organization},
volume = {15},
number = {2},
author = {Alex Alfredo Huaman Llanos and Lenin Quiñones Huatangari and Jeimis Royler Yalta Meza and Alexander Huaman Monteza and Orestes Daniel Adrianzen Guerrero and John Smith Rodriguez Estacio}
}



Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

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