Abstract: This paper analyzes the current situation and development bottlenecks of small and medium-sized service industry enterprises using the T nail salon as an example. It emphasizes the importance of knowledge management and proposes the need to establish a knowledge system within the company that combines both humanistic and technological aspects. From the practice of using the SECI model in the T nail salon, we can also conclude that small and medium-sized service-oriented enterprises can use appropriate means and less cost to achieve effective knowledge conversion among individuals, teams, organizations, and customers, achieve orderly knowledge management, and ultimately achieve a comprehensive effect of improving the quality of enterprise services and competitiveness.

Chen Chang, Manabu Sawaguchi and Yasuaki Mori, “Knowledge Management Application for Small and Medium-Sized Service-Oriented Enterprises Based on the SECI Model” International Journal of Advanced Computer Science and Applications(IJACSA), 16(3), 2025. http://dx.doi.org/10.14569/IJACSA.2025.0160308

@article{Chang2025,
title = {Knowledge Management Application for Small and Medium-Sized Service-Oriented Enterprises Based on the SECI Model},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2025.0160308},
url = {http://dx.doi.org/10.14569/IJACSA.2025.0160308},
year = {2025},
publisher = {The Science and Information Organization},
volume = {16},
number = {3},
author = {Chen Chang and Manabu Sawaguchi and Yasuaki Mori}
}