Automatic Queuing Model for Banking Applications

Queuing is the process of moving customers in a specific sequence to a specific service according to the customer need. The term scheduling stands for the process of computing a schedule. This may be done by a queuing based scheduler. This paper focuses on the banks lines system, the different queuing algorithms that are used in banks to serve the customers, and the average waiting time. The aim of this paper is to build automatic queuing system for organizing the banks queuing system that can analyses the queue status and take decision which customer to serve. The new queuing architecture model can switch between different scheduling algorithms according to the testing results and the factor of the average waiting time. The main innovation of this work concerns the modeling of the average waiting time is taken into processing, in addition with the process of switching to the scheduling algorithm that gives the best average waiting time.

@article{AL-Jumaily2011,
  title     = {Automatic Queuing Model for Banking Applications},
  journal   = {International Journal of Advanced Computer Science and Applications},
  volume    = {2},
  number    = {7},
  year      = {2011},
  publisher = {The Science and Information Organization},
  author    = {Ahmed S.A AL-Jumaily and Dr. Huda K. T. AL-Jobori},
  doi       = {10.14569/IJACSA.2011.020702},
  url       = {https://doi.org/10.14569/IJACSA.2011.020702}
}