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Article Details

Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

EGovernment Stage Model: Evaluating the Rate of Web Development Progress of Government Websites in Saudi Arabia

Author 1: Osama Alfarraj
Author 2: Steve Drew
Author 3: Rayed Abdullah AlGhamdi

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Digital Object Identifier (DOI) : 10.14569/IJACSA.2011.020914

Article Published in International Journal of Advanced Computer Science and Applications(IJACSA), Volume 2 Issue 9, 2011.

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Abstract: This paper contributes to the issue of eGovernment implementation in Saudi Arabia by discussing the current situation of ministry websites. It evaluates the rate of web development progress of vital government websites in Saudi Arabia using the eGovernment stage model. In 2010, Saudi Arabia ranked 58th in the world and 4th in the Gulf region in eGovernment readiness according to United Nations reports. In particular, Saudi Arabia has ranked 75th worldwide for its online service index and its components compared to the neighbouring Gulf country of Bahrain, which was ranked 8th for the same index. While this is still modest in relation to the Saudi government’s expectation concerning its vision for eGovernment implementation for 2010, and the results achieved by the neighbouring Gulf countries such as Bahrain and the United Arab Emirates on the eGovernment index, the Saudi government has endeavoured to meet the public needs concerning eGovernment and carry out the implementation of eGovernment properly. Governments may heed the importance of actively launching official government websites – the focus of this study – as the main portals for delivering their online services to all the different categories of eGovernment (including G2C, G2B, and G2G). However, certain Saudi ministries have not given due attention to this vital issue. This is evidenced by the fact that some of their websites are not fully developed or do not yet exist, which clearly impedes that particular ministry from appropriately delivering eServices.

Keywords: eGovernment; Saudi Arabia government websites; web development progress; eGovernment stage model.

Osama Alfarraj, Steve Drew and Rayed Abdullah AlGhamdi, “EGovernment Stage Model: Evaluating the Rate of Web Development Progress of Government Websites in Saudi Arabia” International Journal of Advanced Computer Science and Applications(IJACSA), 2(9), 2011. http://dx.doi.org/10.14569/IJACSA.2011.020914

@article{Alfarraj2011,
title = {EGovernment Stage Model: Evaluating the Rate of Web Development Progress of Government Websites in Saudi Arabia},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2011.020914},
url = {http://dx.doi.org/10.14569/IJACSA.2011.020914},
year = {2011},
publisher = {The Science and Information Organization},
volume = {2},
number = {9},
author = {Osama Alfarraj and Steve Drew and Rayed Abdullah AlGhamdi}
}


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