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Article Details

Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

An Exploratory study of proposed factors to Adopt e-government Services

Author 1: Sulaiman A. Alateyah
Author 2: Richard M Crowder
Author 3: Gary B Wills

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Digital Object Identifier (DOI) : 10.14569/IJACSA.2013.041108

Article Published in International Journal of Advanced Computer Science and Applications(IJACSA), Volume 4 Issue 11, 2013.

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Abstract: this paper discusses e-government, in particular the challenges that face adoption of e-government in Saudi Arabia. In this research we define e-government as a matrix of stakeholders: governments to governments, governments to business and governments to citizens, using information and communications technology to deliver and consume services. e-government services still face many challenges in their implementation and general adoption in many countries including Saudi Arabia. In addition, the background and the discussion identify the influential factors that affect the citizens’ intention to adopt e-government services in Saudi Arabia. Consequently, these factors have been defined and categorized followed by an exploratory study to examine the importance of these factors. Therefore, this research has identified factors that determine if the citizen will adopt e-government services and thereby aiding governments in accessing what is required to increase adoption.

Keywords: adoption; citizens’ intention; e-government; e-government models; influential factors; Saudi Arabia

Sulaiman A. Alateyah, Richard M Crowder and Gary B Wills, “An Exploratory study of proposed factors to Adopt e-government Services” International Journal of Advanced Computer Science and Applications(IJACSA), 4(11), 2013. http://dx.doi.org/10.14569/IJACSA.2013.041108

@article{Alateyah2013,
title = {An Exploratory study of proposed factors to Adopt e-government Services},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2013.041108},
url = {http://dx.doi.org/10.14569/IJACSA.2013.041108},
year = {2013},
publisher = {The Science and Information Organization},
volume = {4},
number = {11},
author = {Sulaiman A. Alateyah and Richard M Crowder and Gary B Wills}
}


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