Abstract: the utilization of process knowledge for future execution is an effective way of improving the efficiency of business processes and benefit from the knowledge captured in previous executions. This paper attempts to discuss how social tagging can be used in the context of social business process management to assist and support the execution of business processes in a social environment. We believe such an approach is a step forward towards producing a comprehensive model for social business process management.

Mohammad Ehson Rangiha and Bill Karakostas, “Process Knowledge Discovery in Social BPM” International Journal of Advanced Computer Science and Applications(IJACSA), Special Issue on Extended Papers from Science and Information Conference 2014, 2014. http://dx.doi.org/10.14569/SpecialIssue.2014.040305

@article{Rangiha2014,
title = {Process Knowledge Discovery in Social BPM},
journal = {International Journal of Advanced Computer Science and Applications(IJACSA), Special Issue on Extended Papers from Science and Information Conference 2014}
doi = {10.14569/SpecialIssue.2014.040305},
url = {http://dx.doi.org/10.14569/SpecialIssue.2014.040305},
year = {2014},
publisher = {The Science and Information Organization},
volume = {4},
number = {3},
author = {Mohammad Ehson Rangiha and Bill Karakostas},
}