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DOI: 10.14569/IJACSA.2013.040906
PDF

A Concept-to-Product Knowledge Management Framework: Towards a Cloud-based Enterprise 2.0 Environment at a Multinational Corporation in Penang

Author 1: Yu-N Cheah
Author 2: Soo Beng Khoh

International Journal of Advanced Computer Science and Applications(IJACSA), Volume 4 Issue 9, 2013.

  • Abstract and Keywords
  • How to Cite this Article
  • {} BibTeX Source

Abstract: Knowledge management initiatives of a multinational corporation in Penang are currently deployed via its enterprise-wide portal and Intranet. To improve knowledge management initiatives from its current strength, efforts could now be focused on synergizing organizational workflow as well as computing resources and repositories. This paper proposes a concept-to-product knowledge management framework to be deployed in a cloud-based environment. It aims to provide effective support for collaborative knowledge management efforts at all stages of projects. The multi-layered framework is built upon the organizational memory which drives relevant processors and applications. The framework manifests itself in the form of a cloud-based concept-to-product dashboard from which employees can access applications and tools that facilitate their day-to-day tasks in a seamless manner.

Keywords: knowledge management framework; organizational memory; Enterprise 2.0; workflow management; cloud computing; concept to product

Yu-N Cheah and Soo Beng Khoh, “A Concept-to-Product Knowledge Management Framework: Towards a Cloud-based Enterprise 2.0 Environment at a Multinational Corporation in Penang” International Journal of Advanced Computer Science and Applications(IJACSA), 4(9), 2013. http://dx.doi.org/10.14569/IJACSA.2013.040906

@article{Cheah2013,
title = {A Concept-to-Product Knowledge Management Framework: Towards a Cloud-based Enterprise 2.0 Environment at a Multinational Corporation in Penang},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2013.040906},
url = {http://dx.doi.org/10.14569/IJACSA.2013.040906},
year = {2013},
publisher = {The Science and Information Organization},
volume = {4},
number = {9},
author = {Yu-N Cheah and Soo Beng Khoh}
}



Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

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