The Science and Information (SAI) Organization
  • Home
  • About Us
  • Journals
  • Conferences
  • Contact Us

Publication Links

  • IJACSA
  • Author Guidelines
  • Publication Policies
  • Digital Archiving Policy
  • Promote your Publication
  • Metadata Harvesting (OAI2)

IJACSA

  • About the Journal
  • Call for Papers
  • Editorial Board
  • Author Guidelines
  • Submit your Paper
  • Current Issue
  • Archives
  • Indexing
  • Fees/ APC
  • Reviewers
  • Apply as a Reviewer

IJARAI

  • About the Journal
  • Archives
  • Indexing & Archiving

Special Issues

  • Home
  • Archives
  • Proposals
  • Guest Editors
  • SUSAI-EE 2025
  • ICONS-BA 2025
  • IoT-BLOCK 2025

Future of Information and Communication Conference (FICC)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Computing Conference

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Intelligent Systems Conference (IntelliSys)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Future Technologies Conference (FTC)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact
  • Home
  • Call for Papers
  • Editorial Board
  • Guidelines
  • Submit
  • Current Issue
  • Archives
  • Indexing
  • Fees
  • Reviewers
  • Subscribe

DOI: 10.14569/IJACSA.2017.080821
PDF

Usability of Government Websites

Author 1: Mahmood Ashraf
Author 2: Faiza Shabbir Cheema
Author 3: Tanzila Saba
Author 4: Abdul Mateen

International Journal of Advanced Computer Science and Applications(IJACSA), Volume 8 Issue 8, 2017.

  • Abstract and Keywords
  • How to Cite this Article
  • {} BibTeX Source

Abstract: Usability of Government websites plays pivotal role in order to provide benefits and services to the citizens. This study presents a usability evaluation for investigating the Nielsen’s usability attributes in Government websites. Based on the previous studies, a proposed website template is used in this study. This template is compared with a selected Government website. Thirty (30) participants performed three (3) representative tasks for each website. The results show that the user responses for the parameters of efficiency, memorability and pleasantness are improved for the proposed template. This effort is a part of the study that may lead to the principles for improving the usability of Government websites of Pakistan.

Keywords: Usability; statutory bodies websites; government websites

Mahmood Ashraf, Faiza Shabbir Cheema, Tanzila Saba and Abdul Mateen, “Usability of Government Websites” International Journal of Advanced Computer Science and Applications(IJACSA), 8(8), 2017. http://dx.doi.org/10.14569/IJACSA.2017.080821

@article{Ashraf2017,
title = {Usability of Government Websites},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2017.080821},
url = {http://dx.doi.org/10.14569/IJACSA.2017.080821},
year = {2017},
publisher = {The Science and Information Organization},
volume = {8},
number = {8},
author = {Mahmood Ashraf and Faiza Shabbir Cheema and Tanzila Saba and Abdul Mateen}
}



Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

IJACSA

Upcoming Conferences

IntelliSys 2025

28-29 August 2025

  • Amsterdam, The Netherlands

Future Technologies Conference 2025

6-7 November 2025

  • Munich, Germany

Healthcare Conference 2026

21-22 May 2026

  • Amsterdam, The Netherlands

Computing Conference 2026

9-10 July 2026

  • London, United Kingdom

IntelliSys 2026

3-4 September 2026

  • Amsterdam, The Netherlands

Computer Vision Conference 2026

15-16 October 2026

  • Berlin, Germany
The Science and Information (SAI) Organization
BACK TO TOP

Computer Science Journal

  • About the Journal
  • Call for Papers
  • Submit Paper
  • Indexing

Our Conferences

  • Computing Conference
  • Intelligent Systems Conference
  • Future Technologies Conference
  • Communication Conference

Help & Support

  • Contact Us
  • About Us
  • Terms and Conditions
  • Privacy Policy

© The Science and Information (SAI) Organization Limited. All rights reserved. Registered in England and Wales. Company Number 8933205. thesai.org