The Science and Information (SAI) Organization
  • Home
  • About Us
  • Journals
  • Conferences
  • Contact Us

Publication Links

  • IJACSA
  • Author Guidelines
  • Publication Policies
  • Digital Archiving Policy
  • Promote your Publication
  • Metadata Harvesting (OAI2)

IJACSA

  • About the Journal
  • Call for Papers
  • Editorial Board
  • Author Guidelines
  • Submit your Paper
  • Current Issue
  • Archives
  • Indexing
  • Fees/ APC
  • Reviewers
  • Apply as a Reviewer

IJARAI

  • About the Journal
  • Archives
  • Indexing & Archiving

Special Issues

  • Home
  • Archives
  • Proposals
  • Guest Editors
  • SUSAI-EE 2025
  • ICONS-BA 2025
  • IoT-BLOCK 2025

Future of Information and Communication Conference (FICC)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Computing Conference

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Intelligent Systems Conference (IntelliSys)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact

Future Technologies Conference (FTC)

  • Home
  • Call for Papers
  • Submit your Paper/Poster
  • Register
  • Venue
  • Contact
  • Home
  • Call for Papers
  • Editorial Board
  • Guidelines
  • Submit
  • Current Issue
  • Archives
  • Indexing
  • Fees
  • Reviewers
  • Subscribe

DOI: 10.14569/IJACSA.2018.090207
PDF

A Comparison of Usability Aspects between an Existing Hospital Website of Pakistan with a Template based on Usability Standards

Author 1: Muhammad Usman
Author 2: Mahmood Ashraf
Author 3: Muhammad Tahir

International Journal of Advanced Computer Science and Applications(IJACSA), Volume 9 Issue 2, 2018.

  • Abstract and Keywords
  • How to Cite this Article
  • {} BibTeX Source

Abstract: More people search internet for medical and health information. Due to increase in demand for online health services, hospitals need to equip their websites with usability standards. Hospital websites should be user centered in order to increase the usability. In the instant research study, an existing public sector hospital website is compared with a designed template for healthcare website. Template was designed keeping in view the user demands for hospital websites. Usability evaluation of both websites has been performed. Twenty-one users were involved in the research study. Three representative tasks were performed by each user on each website and a questionnaire was presented afterwards to collect user opinion about the websites under evaluation. Average score was calculated against both websites for each usability component. 75% users responded positively to designed website template comparing with existing hospital website which got 33% positive responses only. Hence, it was evident that the designed template had better response for usability. The findings of this study justify the literature that user centered design can significantly improve usability of websites. This study is a step towards research which intends to understand usability problems and propose design rules for designing hospital websites of Pakistan in line with usability standards.

Keywords: Usability evaluation; healthcare website; hospital website evaluation

Muhammad Usman, Mahmood Ashraf and Muhammad Tahir, “A Comparison of Usability Aspects between an Existing Hospital Website of Pakistan with a Template based on Usability Standards” International Journal of Advanced Computer Science and Applications(IJACSA), 9(2), 2018. http://dx.doi.org/10.14569/IJACSA.2018.090207

@article{Usman2018,
title = {A Comparison of Usability Aspects between an Existing Hospital Website of Pakistan with a Template based on Usability Standards},
journal = {International Journal of Advanced Computer Science and Applications},
doi = {10.14569/IJACSA.2018.090207},
url = {http://dx.doi.org/10.14569/IJACSA.2018.090207},
year = {2018},
publisher = {The Science and Information Organization},
volume = {9},
number = {2},
author = {Muhammad Usman and Mahmood Ashraf and Muhammad Tahir}
}



Copyright Statement: This is an open access article licensed under a Creative Commons Attribution 4.0 International License, which permits unrestricted use, distribution, and reproduction in any medium, even commercially as long as the original work is properly cited.

IJACSA

Upcoming Conferences

IntelliSys 2025

28-29 August 2025

  • Amsterdam, The Netherlands

Future Technologies Conference 2025

6-7 November 2025

  • Munich, Germany

Healthcare Conference 2026

21-22 May 2026

  • Amsterdam, The Netherlands

Computing Conference 2026

9-10 July 2026

  • London, United Kingdom

IntelliSys 2026

3-4 September 2026

  • Amsterdam, The Netherlands

Computer Vision Conference 2026

15-16 October 2026

  • Berlin, Germany
The Science and Information (SAI) Organization
BACK TO TOP

Computer Science Journal

  • About the Journal
  • Call for Papers
  • Submit Paper
  • Indexing

Our Conferences

  • Computing Conference
  • Intelligent Systems Conference
  • Future Technologies Conference
  • Communication Conference

Help & Support

  • Contact Us
  • About Us
  • Terms and Conditions
  • Privacy Policy

© The Science and Information (SAI) Organization Limited. All rights reserved. Registered in England and Wales. Company Number 8933205. thesai.org